Most Commonly Asked Questions About Virgin Voyages Cruises

If you’re considering a cruise with Virgin Voyages, you likely have several questions about what to expect. Here, we’ll address some of the most commonly asked questions to help you prepare for your voyage.


most commonly asked questions about Virgin Voyages cruises

Who is Virgin Voyages For?

Age Requirements for Sailing

Virgin Voyages is designed as an adults-only cruise line, making it an ideal getaway for those seeking a kid-free vacation. The minimum age to book and sail is 18 years old, creating an environment perfect for reflection, transformation, and exploration without the stress of everyday life.

LGBTQ+ Friendliness

Virgin Voyages is known for its inclusive and welcoming atmosphere, making it a great choice for LGBTQ+ travelers. The cruise line fosters a culture of respect and acceptance, ensuring all sailors feel comfortable and valued onboard.


Virgin Voyages aims to provide a sanctuary at sea where everyone can feel at home, regardless of their background or identity.

Overall Demographics and Inclusivity

The demographic on a Virgin Voyages cruise is diverse, attracting a wide range of adults from various backgrounds and age groups. The cruise line’s focus on inclusivity means that whether you’re traveling solo, with friends, or as a couple, you’ll find a welcoming and vibrant community onboard.

The ships are designed to cater to different interests and needs, ensuring that every sailor has an unrivaled at-sea experience. With visible tattoos allowed for the crew and a relaxed, luxurious atmosphere, Virgin Voyages embodies a modern and inclusive approach to cruising.

Demographics Diverse range of adults 18+ years old
Inclusivity Welcoming atmosphere for all backgrounds and identities
Crew Policies Crew members allowed to have visible tattoos


most commonly asked questions about Virgin Voyages cruises

What is Included in a Virgin Voyages Cruise?

Dining Options and Restaurant Reservations

Virgin Voyages offers an extensive array of dining options, with over 20 eateries onboard. The main restaurants include Extra Virgin for Italian cuisine, Pink Agave for Mexican dishes, The Wake for steak and seafood, and Razzle Dazzle for a veggie-forward menu with meat options. These restaurants are complimentary and do not incur additional costs, although reservations are required and can be made through the Virgin Voyages app or by contacting sailor services.

Restaurant Cuisine Reservations
Extra Virgin Italian Required
Pink Agave Mexican Required
The Wake Steak and Seafood Required
Razzle Dazzle Veggie-forward with meat options Required


All main restaurants offer unique menus designed by world-class chefs, ensuring a high-quality dining experience.

Beverages: Soft Drinks, Water, and Wifi

Your Virgin Voyages cruise package includes soft drinks, water, and wifi. While premium beverages such as cocktails, wine, and specialty drinks are available, they incur an additional cost. However, these can be purchased through drink packages, which may offer additional credits and perks.

Beverage Soft drinks, water, wifi
Premium Beverages Cocktails, wine, specialty drinks (additional cost)

Tips and Gratuities

Tips and gratuities are included in your cruise package, so you don’t need to worry about extra expenses for service. This makes your cruise experience even more hassle-free and enjoyable.


No need to tip: Tips and gratuities are covered.

Shows and Entertainment

Virgin Voyages offers a vibrant entertainment scene with various shows, performances, and theme nights. From theatrical productions to live music and parties, there’s always something happening onboard. Whether you’re looking to relax or join in on the fun, the entertainment options cater to a wide range of tastes and preferences.

Shows and Performances Theatrical productions, live music
Theme Nights Special themed events and parties
Music and Parties Live music, dance parties

Group Fitness Classes and Wellness Activities

Staying active onboard is easy with Virgin Voyages’ group fitness classes and wellness activities. These include various workouts, yoga sessions, and other wellness programs designed to keep you fit and relaxed during your cruise. These activities are part of your inclusive package, ensuring you can maintain your health and wellness routine while enjoying your vacation.

Group Fitness Classes Workouts, yoga sessions, other fitness activities
Wellness Activities Spa treatments, relaxation programs


Keeping fit and relaxed is easy with the variety of wellness activities available onboard.


most commonly asked questions about Virgin Voyages cruises

Shore Excursions and Port Days

Booking Shore Excursions (Shore Things)

Booking shore excursions, which Virgin Voyages calls “Shore Things,” is a straightforward process. You can book these excursions directly through the Virgin Voyages app by visiting the “Discover” tab, logging into the “My Account” section on the Virgin Voyages website, or by contacting the Sailor Services Crew or your travel agent. Booking is available 120 days prior to your voyage start, with early access for those booked in RockStar Quarters starting at 135 days.

Booking Methods Via Virgin Voyages app, “My Account” on website, Sailor Services Crew, or travel agent
Booking Timeline 120 days prior to voyage start (135 days for RockStar Quarters)
Payment Due at the time of booking


Shore Things are curated to connect sailors to local culture and discovery, offering unique and off-the-beaten-path experiences.

Spending Your Port Days Onboard

If you prefer to spend your port days relaxing onboard, you’ll find plenty of amenities and activities to keep you entertained. From the spa and wellness programs to the various dining options, entertainment shows, and fitness classes, there’s no shortage of things to do while the ship is in port. This is a great way to unwind and recharge while still enjoying the luxuries and comforts of your cruise ship.

You can indulge in a spa treatment, catch a show, or simply lounge by the pool. The choice is yours, and the flexibility ensures that you can make the most of your time, whether you’re exploring ashore or enjoying the onboard experience.


Relaxation options:
- Spa treatments
- Entertainment shows
- Fitness classes
- Dining options
- Pool time

Independent Shore Excursions

If you prefer to arrange your own shore excursions independently, you can do so through third-party providers. This option can often be cheaper but comes with the risk of not getting back to the ship on time if there are any delays. However, many third-party tour operators are well-aware of the ship’s departure times and design their tours to ensure you return with time to spare.


While booking through Virgin Voyages guarantees that the ship will wait for you if your excursion runs late, independent excursions require careful planning to avoid missing the ship.

Independent Excursion Benefits Potentially cheaper
Risks No guarantee the ship will wait if you’re late; careful planning required


Important: Ensure the tour operator is aware of the ship's departure time to avoid any issues.


most commonly asked questions about Virgin Voyages cruises

Onboard Amenities and Activities

Grog Walk and Bar Hops

Virgin Voyages offers a unique drinking experience with the Grog Walk, a bar hop that takes you on a journey through some of the ship’s most vibrant and stylish bars. This self-guided tour allows you to explore and sample a variety of craft cocktails, each carefully crafted by expert mixologists. The Grog Walk is a great way to discover new flavors and enjoy the social atmosphere onboard.


The Grog Walk is more than just a bar crawl; it’s an immersive experience that showcases the art of mixology.

Casino and Gaming Options

If you’re feeling lucky, the casino onboard Virgin Voyages is the place to be. With a range of gaming options, including slots, table games, and poker, there’s something for every kind of gambler. The casino is designed to provide an exciting and entertaining experience, whether you’re a seasoned player or just looking for some fun and excitement.

Gaming Options Slots, table games, poker
Atmosphere Exciting and entertaining environment

Spa Passes and Treatments

The spa onboard Virgin Voyages, known as the Wellness Centre, offers a range of treatments designed to relax and rejuvenate. From massages and facials to yoga and meditation sessions, the spa is a haven for those looking to unwind and pamper themselves. You can purchase spa passes or individual treatments, ensuring you can tailor your wellness experience to your needs.

Spa Treatments Massages, facials, yoga, meditation
Spa Passes Available for purchase, offering access to various treatments


The Wellness Centre is a serene escape where you can rejuvenate your body and mind.

Shopping Onboard

Shopping onboard Virgin Voyages is a delightful experience with a variety of retail options available. From high-end fashion and jewelry to unique souvenirs and essentials, the shops onboard cater to a wide range of tastes and needs. Whether you’re looking to treat yourself or find a special gift, you’ll find it in the onboard boutiques.

Shopping Options High-end fashion, jewelry, souvenirs, essentials
Store Locations Conveniently located throughout the ship


Shopping onboard: A convenient way to find everything you need or want.


most commonly asked questions about Virgin Voyages cruises

Booking and Planning Your Cruise

How to Book a Virgin Voyages Cruise

Booking a Virgin Voyages cruise is a straightforward and user-friendly process. You can book your cruise directly through the Virgin Voyages website or by contacting a travel agent who specializes in Virgin Voyages. The website allows you to search for voyages, select your cabin, and complete the booking process online. Additionally, you can use the Virgin Voyages app to manage your booking, make reservations for dining and activities, and even check into your cabin remotely.


The Virgin Voyages app is your key to a seamless and stress-free booking and onboard experience.

Cabin Selection and Upgrades

When booking your Virgin Voyages cruise, you have a variety of cabin options to choose from, each designed to provide a unique and comfortable experience. From the sleek and modern Sea Terrace cabins to the luxurious RockStar Quarters, there’s a cabin to suit every taste and budget. Upgrades are also available, and it’s worth checking for any special offers or promotions that might make upgrading more affordable.

Cabin Types Sea Terrace, RockStar Quarters, and more
Upgrades Available with special offers and promotions

Payment Plans and Installments

Virgin Voyages offers flexible payment plans to make your cruise more manageable. You can opt for installment payments, which allow you to pay for your cruise in stages rather than all at once. This can be particularly helpful in budgeting for your vacation. Be sure to check the terms and conditions for any specific payment plans available.


Payment Plans:
- Installment payments available
- Terms and conditions apply

Cancellation Policy and Refunds

Understanding the cancellation policy and refund terms is crucial when booking your cruise. Virgin Voyages has a clear policy in place that outlines the conditions under which you can cancel your booking and the associated refund amounts. It’s important to review this policy carefully before making your final decision, as it can vary depending on the time of cancellation and other factors.

Cancellation Policy Clear policy outlining conditions and refund amounts
Refund Terms Vary based on time of cancellation and other factors


Always review the cancellation policy carefully to ensure you understand the terms and conditions.


most commonly asked questions about Virgin Voyages cruises

Dining and Beverage Packages

Restaurant Menus and Dining Guide

Virgin Voyages offers a diverse and exciting dining experience with over 20 eateries onboard. The main restaurants include Extra Virgin for Italian cuisine, Pink Agave for Mexican dishes, The Wake for steak and seafood, and Razzle Dazzle for a veggie-forward menu with meat options. Each restaurant has a unique menu and ambiance, ensuring there is something for every taste and preference.

Restaurant Cuisine Hours of Operation
Extra Virgin Italian Dinner: 6-10 PM
Pink Agave Mexican Dinner: 6:30-10:30 PM
The Wake Steak and Seafood Brunch and Dinner
Razzle Dazzle Veggie-forward with meat options Breakfast and Dinner


Each restaurant is helmed by a leading chef, ensuring a unique and high-quality dining experience.

Drink Packages and Premium Beverages

Virgin Voyages includes soft drinks, water, and wifi in your cruise package. However, if you’re looking to enjoy premium beverages such as cocktails, wine, or specialty drinks, you can purchase drink packages. These packages often come with additional credits and perks, making them a great value for those who enjoy a variety of drinks.

Beverage Type Included/Additional Cost
Soft drinks, water, wifi Included
Premium beverages (cocktails, wine, specialty drinks) Additional cost (available through drink packages)


Drink Packages: A convenient way to enjoy premium beverages onboard.

Special Dietary Needs and Requests

If you have special dietary needs or requests, Virgin Voyages is more than happy to accommodate you. Whether you’re vegetarian, vegan, gluten-free, or have other dietary requirements, you can inform the Sailor Services Crew or your travel agent in advance. Restaurants like Razzle Dazzle and The Galley offer a variety of options to cater to different dietary needs.


Just let us know your dietary needs, and we’ll ensure you have a delightful dining experience.

Dietary Needs Accommodations
Vegetarian/Vegan Razzle Dazzle, The Galley
Gluten-free The Pizza Place, The Galley
Other dietary requirements Contact Sailor Services Crew or travel agent


most commonly asked questions about Virgin Voyages cruises

Entertainment and Events

Shows and Performances

Virgin Voyages is renowned for its vibrant and diverse entertainment scene, featuring a range of shows and performances designed to captivate and entertain. From theatrical productions to live music and dance, the onboard entertainment is crafted to appeal to a wide array of tastes. The ships boast state-of-the-art theaters and venues, ensuring that every performance is a memorable experience.


Enjoy world-class entertainment in an intimate and stylish setting, perfect for a night out at sea.

Type of Show Description
Theatrical Productions High-energy shows with professional performers
Live Music Various genres performed by talented musicians
Dance Performances Energetic and engaging dance shows

Theme Nights and Special Events

Virgin Voyages is known for its themed nights and special events, which add an extra layer of excitement and fun to your cruise experience. These events are meticulously planned to create memorable nights, whether it’s a retro-themed party, a formal gala, or a casual beach-themed evening. Each theme night is designed to bring sailors together, fostering a sense of community and camaraderie onboard.


Join in on the fun and make unforgettable memories with our themed nights and special events.

Type of Event Description
Retro-themed Parties Dance the night away to classic hits
Formal Galas Elegant evenings with fine dining and live music
Beach-themed Evenings Casual nights with a beachy vibe and fun activities

Music and Parties Onboard

Music and parties are an integral part of the Virgin Voyages experience. From live bands and DJs to karaoke nights and dance parties, there’s always something happening. The ships feature various venues, including bars, clubs, and outdoor spaces, where you can enjoy your favorite tunes and let loose with fellow sailors.


Party venues:
- Bars
- Clubs
- Outdoor spaces


Let the music move you and enjoy the vibrant party atmosphere onboard.

Type of Music/Party Location
Live Bands Various venues onboard
DJ Nights Clubs and bars
Karaoke Nights Designated karaoke areas
Dance Parties Outdoor spaces and clubs


most commonly asked questions about Virgin Voyages cruises

Health, Safety, and Accessibility

Health and Safety Protocols

Virgin Voyages prioritizes the health and safety of its sailors, ensuring a secure and healthy environment onboard. The cruise line has implemented various health and safety protocols to protect against illnesses and other health concerns. These protocols include enhanced cleaning and sanitation procedures, as well as measures to prevent the spread of illnesses. As of recent updates, COVID-19 vaccine and testing requirements have been lifted, but general health and safety measures remain in place to safeguard all sailors.


Your health and safety are our top priority, and we take every measure to ensure a safe and healthy voyage.

Health Protocols Enhanced cleaning and sanitation, illness prevention measures
COVID-19 Updates No longer require vaccines or testing, but other safety measures remain

Accessibility Features Onboard

Virgin Voyages is committed to ensuring that all sailors, regardless of their abilities, have a comfortable and enjoyable experience onboard. The ships are designed with various accessibility features, including accessible cabins, public areas, and amenities. These features include wheelchair-accessible restrooms, elevators, and ramps, as well as adaptable fitness equipment and spa facilities. If you have specific needs, it is advisable to inform the Sailor Services Crew or your travel agent in advance to ensure all necessary arrangements are made.


We strive to make every aspect of your voyage accessible and enjoyable for all sailors.

Accessibility Features Accessible cabins, public areas, restrooms, elevators, ramps, fitness equipment, spa facilities
Special Arrangements Contact Sailor Services Crew or travel agent in advance

Travel Requirements and Documentation

Before embarking on your Virgin Voyages cruise, it is essential to ensure you have all the necessary travel documentation. This includes a valid passport, any required visas for your destinations, and health insurance. Check the specific requirements for your itinerary and destinations, and make sure your documents are up-to-date. You can find detailed information on travel requirements through the Virgin Voyages website or by contacting the Sailor Services Crew.


Essential Documents:
- Valid passport
- Required visas
- Health insurance


Make sure you have all the necessary documents to avoid any last-minute complications.

Travel Documentation Valid passport, required visas, health insurance
Information Source Virgin Voyages website, Sailor Services Crew


most commonly asked questions about Virgin Voyages cruises

Conclusion

As you prepare for your Virgin Voyages cruise, it’s clear that the experience is designed to be as enjoyable and stress-free as possible. From the diverse dining options and vibrant entertainment scene to the thoughtful accessibility features and robust health and safety protocols, Virgin Voyages has considered every aspect to ensure your voyage is nothing short of exceptional.


Whether you’re looking to relax, explore, or simply unwind, Virgin Voyages offers a unique and luxurious cruise experience that caters to all your needs.

By understanding the various amenities, activities, and services available onboard, you can make the most of your time at sea. From booking your cruise and selecting the perfect cabin to enjoying shore excursions and onboard events, every detail is tailored to provide a memorable and enriching experience.

Key Takeaways Diverse dining options, vibrant entertainment, accessibility features, health and safety protocols
Cruise Experience Luxurious, stress-free, and enjoyable


Tips for a Perfect Cruise:
- Book early for best cabin selection
- Plan ahead for shore excursions
- Take advantage of onboard amenities

With Virgin Voyages, you can expect a journey that is not just a cruise, but an immersive and transformative experience. So, pack your bags, set your expectations high, and get ready to sail into an unforgettable adventure.


Your Virgin Voyages cruise awaits – embark on a journey that will leave you with lifelong memories.

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