Disney travel agencies provide various support systems to their travel agents, which can include:
- Training and Education: Agencies often offer access to specialized training, such as the College of Disney Knowledge, to ensure agents are well-versed in Disney destinations and services.
- Marketing Support: Agencies may provide marketing tools and resources to help agents promote Disney vacations. This can include social media training and courses to effectively reach potential clients.
- Leads and Client Support: Some agencies offer leads to their agents and support in managing client relationships. They may also have systems in place to help agents secure reservations and navigate Disney’s booking systems.
- Vendor Relationships: Established agencies often have dedicated representatives at Disney and other vendors to assist agents with any issues that arise during the booking process. This support can include special phone lines for booking and resolving client issues.
- Financial and Commission Support: Agencies typically handle the financial aspects of bookings, ensuring agents receive their commissions. They may also offer competitive commission splits to motivate agents.
- Community and Networking: Agencies might provide platforms for agents to connect, such as private messaging channels and virtual roundtable discussions, fostering a supportive community environment.
These support structures help Disney travel agents provide high-quality service to their clients while also building their own expertise and business.